Las Vegas-based autonomous smart store firm VenHub has added customer-experience focused technology features to its platform.

The updates including mobile web shopping capability, better checkout enablement and large order capacity and other enhancements to support a growing international customer base for major global events such as the Fifa World Cup.

“Our mission has always been to make retail as convenient and frictionless as possible,” said Shahan Ohanessian, CEO of VenHub. “Our newest technology enhancements represent a major step forward in creating an experience where customers can discover, purchase and receive products in seconds, whether they are local users, international visitors or first-time customers interacting with a VenHub smart store for the very first time.”

Customers can now browse products, shop and complete purchases directly from their smartphone browser without having to download the VenHub mobile app. The mobile web experience mirrors the functionality of the VenHub mobile app, providing immediate access to VenHub’s autonomous retail ecosystem from virtually any mobile device.

Complementing the mobile web launch, VenHub is introducing guest checkout capabilities that allow shoppers to complete purchases without creating an account or registering beforehand. This reduces the steps required to complete a transaction and creates a streamlined purchasing experience for first-time users, travellers and occasional customers.

VenHub is also expanding order capacity, increasing the maximum number of items shoppers can purchase in a single transaction from six items to ten. To support larger baskets, VenHub’s technology platform now enables intelligent multi-bin fulfilment. When necessary, orders are automatically distributed across multiple pickup bins, allowing shoppers to retrieve larger purchases from two dispensing locations during a single transaction.

The company has also recently deployed several experience improvements across its platform, including: support for international users and international distribution capabilities; enhanced checkout and ordering workflows designed to reduce transaction friction; global product search functionality, allowing shoppers to search across the entire VenHub catalogue rather than navigating individual categories; and additional platform optimisations focused on speed, usability and scalability.

These improvements are designed to support growing international demand and prepare the platform for increased usage from visitors and travellers during major global events.

• VenHub is expanding into Florida through a commercial deployment with a local operator. The initial rollout will target the Tampa Bay region.

“Florida represents one of the most compelling markets in the country for autonomous retail, driven by its scale, rapid population growth and persistent labour challenges,” said Ohanessian. “Our expansion into the state reflects accelerating demand for a smarter, more resilient retail model.”

VenHub expects to deploy its initial Florida locations in 2026, with a multi-unit rollout planned across the Tampa Bay region for multiple stores late this year and early next year. Site selection is underway, focused on high-foot-traffic environments underserved by traditional staffed retail formats.

VenHub (www.VenHub.com) designs and builds autonomous smart stores that operate round the clock without on-site staff. Each store combines robots, real-time inventory tracking and mobile-based checkout to provide secure, convenient retail access. The company is headquartered in Las Vegas, Nevada.