Spinx, a convenience store chain operating 96 shops across the Carolinas, has selected Tote to provide point-of-sale, self-service kiosks and food service technology across all its locations.

California-based Tote has an AI-native point-of-sale platform built for fuel and convenience retail.

Spinx had completed its vendor selection, but revisited the decision after seeing how Tote’s PoS and food service platform could materially improve the in-store experience. By bringing ordering, checkout and kitchen tech onto a unified system, Tote offered a clearer path to faster service, seamless experiences and a future agentic world for customers across the entire chain.

“The platform was compelling enough that we reopened our evaluation,” said Luis Ackerman, vice president at Spinx. “When we discovered it could also handle our food service technology needs, the decision became clear: We could modernise with a single flexible platform that delivers better customer experiences, improves operational efficiency and applies AI in practical, innovative ways.”

The deployment, going live later this year, will provide Spinx with integrated PoS and food service technology, including self-service kiosks and kitchen display systems, that run on the chain’s existing hardware infrastructure. Tote’s hardware-agnostic approach allows retailers to modernise without replacing existing terminals, reducing implementation risk and cost while maintaining operational continuity.

“We’re thrilled to partner with Spinx,” said Shyam Rao, CEO of Tote. “This partnership validates what we’ve been hearing from operators across the country: the convenience store industry is ready for a quantumleapin technology, one that doesn’t just process transactions, but empowers operators to compete, adapt and thrive in an increasingly dynamic retail landscape. Our vision is to give c-store operators sophisticated, flexible technology that enables engaging consumer experiences, including those transformed with agentic commerce, so operators can focus on what matters most: serving their communities and growing their businesses.”

Tote’s headless platform unifies shopping activity across pump, mobile and register. This architecture enables rapid innovation, replacing fragmented legacy systems with a flexible foundation designed to evolve alongside advances in AI. The platform addresses PoS and food service operations, allowing Spinx to deliver a consistent experience across all its stores, with support as the chain expands.

The selection follows Tote’s $22.6m in funding in August 2025. Tote is building technology for the $800bn US fuel and convenience industry, addressing long-standing operator frustration with legacy systems that haven’t evolved to meet modern operational demands.

Founded in 1972 in Greenville, South Carolina, Spinx (www.myspinx.com) operates more than 90 convenience retail stores across the Carolinas.

Tote (www.tote.ai) is transforming fuel and convenience retail with AI-native PoS technology built for the industry. Headquartered in Redwood City, California, Tote was founded in 2022.