Chinese robotics firm Pudu plans to develop a fully robot-serviced hotel.

Working with Shenzhen Culture & Tourism Industry Development (CITD), Pudu will develop the hotel on the West Artificial Island of the Shenzhen-Zhongshan Link infrastructure project.

Designed as a future hospitality destination, the hotel will integrate robots across every major service, including guest reception, room delivery, cleaning, food service and guest support. Powered by embodied AI and multi-robot collaboration, the project is said to represent one of the industry’s most comprehensive deployments of robotics in a real-world hospitality environment.

“This partnership represents an important step towards large-scale deployment of embodied intelligence in premium hospitality environments,” said Cong Guo, CTO of Pudu Robotics. “It also provides an opportunity to explore new service models where AI and robotics work together to deliver intelligent, end-to-end experiences in the real world.”

The Shenzhen-Zhongshan Link is a complex cross-sea transportation system, combining bridges, tunnels, artificial islands and underwater interchanges into a single engineering achievement. As a gateway connecting key cities across the Greater Bay Area, the West Artificial Island provides a platform to showcase technologies to visitors from around the world.

With a vision extending to 2030, Pudu and CTID will implement the project in multiple phases, progressively introducing robotics and AI capabilities to create a benchmark where hospitality, tourism and intelligent automation converge.

The hotel will enter a phased rollout beginning this year. A trial operation is scheduled to commence by the end of 2026, opening selected guest rooms and robot-powered services to the public. Early visitors will be among the first to experience a seamless hospitality journey powered by robotics, from automated welcoming and intelligent check-in to autonomous in-room delivery services.

At the signing ceremony, guests experienced autonomous retail and delivery through the FlashBot intelligent vending system (www.pudurobotics.com/en/products/flashbot-new), where beverages were automatically retrieved and delivered following a mobile order. The Pudu T300 demonstrated heavy-duty luggage transportation and autonomous elevator interaction, highlighting its 300kg payload capability.

Meanwhile, the Pudu CC1 Pro and MT1 cleaning robots performed real-time cleaning operations throughout the venue, demonstrating AI-native waste detection and autonomous floor maintenance. BellaBot Pro (www.pudurobotics.com/en/products/bellabotpro) served freshly brewed coffee to guests while interacting through voice and lighting effects, while KettyBot Pro (www.pudurobotics.com/en/products/kettybot_pro) continuously delivered refreshments and snacks throughout the event while displaying event information on its advertising screen.

The showcase concluded with interactive performances from Pudu D5, offering attendees a glimpse of how robotics can create engaging and memorable guest experiences beyond operational efficiency.

Unlike conventional smart hotels that rely on isolated automation tools, the project is designed around a fully connected robotic service ecosystem. From arrival and check-in to room service, dining, housekeeping and lifestyle amenities, robots will work collaboratively across the entire guest journey, delivering a seamless and personalised hospitality experience.

By integrating multiple robot types into a unified operational framework, the hotel aims to enable continuous, autonomous service throughout its public spaces, guest rooms and back-of-house operations, establishing an end-to-end robotic hospitality environment.

Powering the hotel’s intelligent operations is the PuduFM 1.0 embodied intelligence foundation model, with the PuduAgent general embodied AI agent platform.

The architecture enables robots with different physical forms and responsibilities to operate from a shared intelligence framework. Reception robots can understand gestures and social interactions, delivery robots can autonomously optimise routes, and cleaning robots can dynamically adapt to changing environments, all while leveraging the same core AI capabilities.

To date, Pudu Robotics (www.pudurobotics.com) has shipped over 130,000 units globally, with a presence in more than 85 countries and regions.