Israeli firm Kardome is installing its voice activation software in store kiosks for South Korean mobile service provide LG Uplus.

The voice technology enables private, secure voice recognition interaction in kiosks and digital signage.

The contract with LG Uplus will see Kardome’s voice activation software in the mobile service provider’s store kiosks. A Kardome statement said the firm was “excited” to partner with LG Uplus to provide its customers with secure voice interaction in its kiosk digital assistants.

The voice technology start-up will install its voice activation technology in 2000 LG Uplus store kiosks throughout South Korea by the end of the year. LG Uplus is one of South Korea’s largest mobile service providers.

The development of voice technology is shifting into high gear, with consumers demanding touchless technology due to hygienic concerns during the pandemic.

Privacy and security are also a concern when using voice recognition software in public spaces. Kardome helps allay these concerns with its location-based voice user interface (VUI).

“We are proud to see our voice activation technology employed in LG Uplus kiosks,” said Dani Cherkassky, Kardome CEO. “Our voice user interface software will give the company’s customers private, secure voice interactions in any environment.”

The VUI technology provides a personalised digital experience using parametric or directional loudspeakers. The speakers transmit the digital voice assistant’s responses only to the relevant customer standing before the kiosk.

The location-based source separation technology enables this secure and private voice interaction, capturing only the relevant customer’s speech, regardless of background noise or passers-by.

Kardome is an Israeli-based voice technology start-up. The company’s location-based, noise-reduction VUI technology gives clear, real-time voice command input and audio output in any environment. The company says its goal is to stop end-user frustrations with speech recognition and voice command devices.

LG Uplus is a South Korean telecommunications and mobile phone service provider controlled by the LG Group, one of the country’s largest family-owned business conglomerates.