Shipping and logistics company ShipHero is using technology from Californian firm Veho to support ecommerce clients across Texas.

Veho is a logistics technology company that facilitates personalised delivery and returns by leveraging live customer communication, in-market warehouse locations and a dynamic marketplace to match demand for deliveries with last-kilometre drivers.

ShipHero is a shipping and logistics platform for over 5000 ecommerce brands and 3PLs. It is active in multiple Texas markets, including Austin, Dallas Fort-Worth, Houston and San Antonio.

The partnership between ShipHero and Veho provides merchants and their customers with customer-centric fulfilment and delivery options. Ecommerce merchants that leverage ShipHero’s 3PL services can now enjoy Veho’s platform-driven, delivery services for their customers.

“At Veho, exceptional customer service is core to our brand and our company,” said Itamar Zur, CEO of Veho. “With our ShipHero partnership, we have found a brand that is as equally obsessed with the customer experience as we are and committed to building the ecommerce ecosystem of the future. We look forward to giving our Texas-based ecommerce customers exceptional service at the forefront.”

As an official carrier partner for ShipHero, Veho’s technology and logistics expertise should help ShipHero stabilise pricing for its clients, reduce dependency on major national carriers, enable domestic zone skipping and get deliveries to the end customer faster and more efficiently. ShipHero offers fully outsourced fulfilment with claimed delivery times up to 30% faster than many in the industry, eight owned and operated warehouses in major metro areas, and a like-minded commitment to helping clients find the best ways to ship parcels faster while saving time and money.

“At ShipHero, our goal is to provide our customers with low-cost ecommerce fulfilment in three days or less,” said ShipHero COO Maggie Barnett. “Veho helps us achieve this goal within Texas and we are looking forward to expanding our partnership with them to more regions in the future.”

ShipHero also opens up options for clients and customers.

“Working with Veho helps us diversify our final mile delivery network,” said ShipHero’s head of transportation Karen Schwartz. “We appreciate that Veho allows us to find alternative options to national carriers, as well.”

Veho facilitates next-day delivery from a brand’s distribution centre all the way to customers’ doors via its technology platform and a network of independent, crowdsourced drivers. Veho’s proprietary technology powers a platform that seamlessly matches demand for deliveries with drivers, enabling them to collect packages from Veho hubs and deliver them to consumers on dense last-kilometre routes, including offering convenient doorstep pick-ups at a customer’s request.

ShipHero is a US based provider of cloud-based ecommerce fulfilment that gives online retailers and third-party logistics providers the tools to ship more efficiently anywhere in the world. With more than 5000 customers around the globe, ShipHero offers online retailers a suite of services ranging from warehouse management software to outsourced fulfilment-as-a-service. Notable customers include Glossier, Mars, Universal Music Group and Canadian Tire. Additionally, ShipHero is the official fulfilment network partner for Shopify, and is scaling a network of warehouses throughout the USA.