Logistics firm RPM Vehicle Systems has updated its Drive app to include multilingual support and has bolstered track-and-trace capabilities and the touchless delivery experience.

The app gives vehicle carriers in North America and throughout Europe the opportunity to manage their freight efficiently. With the app’s simple user interface and overall experience, drivers can quickly scan VINs and capture signatures, and use their mobile-device camera to report damages accurately.

Other features of the app include faster payment processing, real-time capture of pickup and delivery, geo-fencing capabilities, and GPS-tracking updates. By leveraging these features, along with RPM’s technology platform, users can benefit from efficiency and transparency in their logistics supply chain.

In addition to English, the app now operates in Polish, French, Russian, Lithuanian, Spanish and German, providing streamlined communication between the carrier and the operations team. This allows the team to communicate with drivers in their native language. With improved communication, users and carriers experience a reduction in errors throughout the delivery process, which increases efficiencies on both ends.

RPM’s CTO Frank Soehnge credits the app’s success to “all of the features working together, resulting in faster carrier payments and claims management process. The app provides a seamless user experience and creates more efficiency and gains for the customer and the carrier. Our app’s latest release ties several manual pick-up and delivery activities into an intuitive, digital process. This way, the drivers can focus on operating safely and efficiently while customers and operations teams benefit from the instant availability of documentation and shipment locations.”

Michigan-based RPM specialises in freight and finished vehicle transportation. It matches available trucking capacity, facilitating every transport tender with tech-enabled logistics execution. It delivers thousands of units per month and is growing rapidly by providing a centralised, digitised and transparent way to optimise service and cost for virtually all spot and contractual vehicle transportation needs.