French paper manufacturer MP Hygiene has scaled up its logistics and boosted quality through migration to the latest version of Infor WMS warehouse.
The company embarked on a digital transformation of its supply chain to manage strong growth, gain transparency of processes and make significant changes to its logistics activities.

MP Hygiene, the largest French manufacturer of pure wadding paper with the Origine France Garantie label, undertook the transformation ultimately to provide final customers with the same quality of service as a professional logistician and also to scale up its logistics system.

MP hygiene is the largest French manufacturer of pure cotton wiping paper as well as nonwoven wipes, soaps and solutions for hand hygiene in the workplace. This includes 24,000 litres of soap and 100,000 litres of hydroalcoholic gel manufactured per day and 40,000 tonnes of paper wipes per year. The company exports to 76 countries on six continents and has five warehouses, including four production sites and one operating site with a total surface area of 65,700 square metres.

Emeric Guillermain, supply chain director at MP hygiene, said: “Already an Infor customer since 2016, this migration project was initiated in 2020, in the middle of the Covid period, when we were recording significant growth in our orders. It was therefore conceived as a new project because it involved overhauling all of our processes, based on an industrial approach which, in our opinion, was not yet fully completed. To do this, we called on the logistics expert SNS France, which has been with us from the outset in all stages of implementation and development of our supply chain system.”

“The main reason for our initial choice in 2016 was the ability of Infor’s solution to integrate our goods flows with our production, which was a prerequisite that no other player in the market met at the time,” Guillermain said. “Then, the Covid-19 health crisis challenged our ability to accelerate our manufacturing and delivery capacities, and we once again approached SNS France to see how we could evolve our system and gain even greater speed and flexibility.”

Richard Thomas, associate director at SNS France and responsible for the project, said: “MP Hygiene had acquired a good knowledge of Infor’s solution and a certain dexterity in terms of best practices. The migration to a more recent version of the solution was therefore a natural choice, which however required a review of their processes, both in terms of manufacturing and storage.”

Today, while MP hygiene’s activity continues to grow and with the number of forklift drivers remaining unchanged, the paper manufacturer has significantly reduced its error rate in terms of data entry and references (from 2.5% to 0.23% of lines in preparation) and gained in reliability and speed when preparing orders and delivery. Batch management has been refined thanks to the automatic integration of use-by dates and mandatory product specifications.

In addition, a module for managing the SSCC (Serial Shipping Container Code), an international standard for identifying parcels and pallets, has been implemented for better management of goods flows and automation of logistics operations.

Olivier Leroux, channel manager at Infor, said: “The involvement of MP hygiene’s teams in developing their logistics system, combined with the quality of our WMS offer, which is recognised as one of the best on the market, and the professionalism of our partner SNS France, are the main keys to the success of this long-term project.”