Tennessee-based CTSI-Global has launched a dedicated portal for cyber security and privacy transparency for its supply chain management clients.

Called Trust Center, it lets partners access key resources such as company policies, compliance documentation, status updates and an industry-benchmarked risk management score from one portal updated in real time.

With a security rating a tier above the industry standard, CTSI-Global keeps its security practices transparent.

“Clients are looking at real-time evidence, not just claims,” said Jess Hooper, vice president at CTSI-Global.

Potential security incidents can be reported and tracked through the Trust Center, where real-time system statuses are available.

Directing this centralised system is the CTSI-Global Cyber Incident Response Team (CIRT), whose role is “to investigate and respond to potential incidents with defined SLAs and close collaboration across IT operations and engineering”, said Kevin Beall, CTSI-Global chief information security officer.

Supply chain security and compliance shifts from a reactive process to a proactive experience with self-service capability, speeding up shippers’ audits and internal review cycles. Prospective clients’ security questionnaires and responses can be exchanged through Trust Center, streamlining what is traditionally a significant manual effort.

“Trust Center has become a reliable resource for current and prospective clients, giving them instant access to the documents they need during compliance reviews,” said Beall.

Trust Center (trust.ctsi-global.com) integrates with UpGuard monitoring capabilities to confirm adherence continuously to internal security policies and logistics industry best practices.

“Backed by UpGuard’s monitoring of over a billion risk signals daily across millions of organisations, CTSI-Global’s Trust Center gives clients continuous, unified visibility into supply chain risks,” said Hooper.

CTSI-Global (ctsi-global.com) provides freight audit and payment, parcel spend management, Honeybee TMS, consulting, and supply chain intelligence. Founded in Memphis in 1957, it has offices in the USA, Apac and Emea, and processes $32bn in transportation spend annually.