Arizona-based Blue Yonder aims to transform retail supply chains by using AI to improve planning and execution.

Its latest enhancements are said to enable precision forecasting, optimised inventory management and smart, real-time decisioning.

“Increasing customer demands for speed, personalisation and convenience are driving the need for connected, data-driven supply chains that deliver speed and precision while protecting a company’s bottom line,” said Duncan Angove, CEO of Blue Yonder. “By leveraging AI-driven capabilities, unified decisioning and an intelligent multi-enterprise network, our latest innovations help retailers adapt to market volatility, optimise resources and deliver delightful customer experiences at scale.”

The enhancements come on the heels of the company’s launch of AI-powered, platform-driven cognitive options last summer. These included agents to transform retail planning with machine learning (ML) and AI-driven capabilities that optimise inventory strategies, improve forecast accuracy and dynamically align plans with market changes and operational realities.

Enhanced AI agents for merchandise financial planning and assortment planning empower retailers to make faster, smarter decisions to identify profit risks and recommend actions, as well as build optimised assortments based on trend analysis.

A mobile companion app for allocation and replenishment lets planners review daily store orders, quickly adjust allocations and confirm quantities on-the-go for flexibility.

The updated inventory ops agent empowers forecasters, allocators and re-buyers to leverage AI to evaluate whether current inventory strategies are achieving desired business outcomes, while exploring suggestions for further gains. Additionally, the agent facilitates updates to multi-sourcing setup using natural language prompts, boosting efficiency.

With AI-powered orchestration delivering real-time inventory visibility, precise fulfilment and best-in-class returns across every omnichannel touchpoint, Blue Yonder says it is transforming order management and returns.

Enhancements to sourcing simulator and rebalancer now enable order-driven demand planning across fulfilment nodes, helping retailers make better planning decisions and proactively redistribute orders across locations while improving ideal order placement and fill rates.

The smart disposition engine now includes AI models to increase revenue, predicting resale value across locations and routing returned inventory to the optimal place for margin recovery.

A fulfilment agent provides real-time inventory visibility and automated recommendations to resolve sourcing and fulfilment issues proactively, as well as a customer service agent that empowers customer-facing teams to manage inquiries, resolve order issues and deliver better customer experiences effectively.

Leveraging AI-based orchestration and recommendations, Blue Yonder Micro Space Planning enables retailers to create assortment-driven shelf and display plans that increase product impact across every store.

Blue Yonder’s built-in ML engine uses rough-cut assortment data and changing, market-specific demand requirements to generate localised, store-level planograms at-scale, removing the need for store-specific templates, merchant intent or consumer preference rules.

The company’s warehouse management system helps soft-lines, grocery and general merchandise retailers manage growing operational complexity with pull-based streaming that improves agility, increases capacity use, increases performance, and ensures continuous operations. The enhanced warehouse ops agent provides explainable, actionable insights and pre-shift reviews to optimise resources and slotting plans dynamically to increase throughput without disruption. When combined with the firm’s 3D load-building and transportation route and optimisation capabilities, retailers gain a distinctive competitive advantage. In the first ten months of 2025, Blue Yonder optimised over 23 million human tasks in warehouses.

Advancements in warehouse and transportation management (blueyonder.com/solutions/warehouse-management) enable retailers to streamline workflows, automate tasks and improve collaboration to deliver value across the end-to-end supply chain. The enhanced logistics ops agent features a modern, persona-based UX that empowers teams to work more efficiently. It also includes expanded capabilities to identify challenges such as unrouteable loads proactively and offer resolutions such as backhaul opportunities to increase cost savings and delivery speed.

Jordan Speer, research director at IDC (www.idc.com), said: “Through innovations that allow planning and execution to work essentially in tandem by letting AI uncover constraints, disruptions, accurate inventory counts and so forth, Blue Yonder surfaces actionable intelligence for quick, optimal decisions that cut waste and cost while creating opportunity to serve the customer better while driving profitable growth.”

These innovations strengthen Blue Yonder’s retail offerings which include a multi-enterprise supply chain network that provides retailers access to over 172,000 global trading partners and a platform to create an integrated, efficient and responsive retail supply chain.

Blue Yonder (blueyonder.com) offers a unified, AI-driven platform and multi-tier network that is said to help businesses operate sustainably.