Thessaloniki to modernise water operations

  • January 20, 2026
  • William Payne

EYATH, the water supply company serving 1.2 million customers in Thessaloniki, has partnered Itron and its channel partner IDATOR to modernise the city’s water infrastructure over the next five years.

The partnership will see EYATH deploy Itron’s Smart Water Solutions, which includes smart water meters, a head-end system, and meter data management platform. This will enable efficient and comprehensive water loss management, providing both the utility and its customers with increased accuracy and visibility into their water consumption.

Itron’s solution is expected to help EYATH reduce non-revenue water loss by enabling quicker response and resolution of leaks. Data from the smart water meters will be collected using Itron’s Temetra cloud-based meter data collection solution.

The partnership is part of EYATH’s goal to reduce its water footprint by 20% by 2030, primarily through reducing water loss in treated water. “This strategic and operational plan aims to improve the quality of water supply services while maintaining a commitment to environmental sustainability,” said Alexandros Mentes, director of the Strategic Planning, Projects & Development Department at EYATH.

Itron’s Smart Water Solutions will also enable EYATH to manage data from all meters in a single system, modernising its infrastructure and integrating new technologies while continuing to manage data from existing assets.

The project is seen as a model for other utilities in Greece, demonstrating the benefits of upgrading water infrastructure and leveraging advanced technologies to improve efficiencies.