Vietnamese telco and ISP FPT Telecom is working with California-based Plume to bring wifi optimisation and AI to subscribers across Vietnam.

The goal is to improve the in-home connectivity experience for FPT’s customers.

FPT’s network leverages the Plume platform’s wifi optimisation and AI-informed application recognition and prioritisation technologies to create a more consistent, reliable home network that adapts to the way each household uses the internet.

Whether subscribers are streaming video, joining video calls, gaming or working from home, the Plume platform intelligently identifies and prioritises the applications and activities that matter most, ensuring smoother performance across every connected device. Powered by cloud-based analytics, AI and machine learning, Plume continuously improves performance by learning from patterns across tens of millions of households globally, helping the network adapt to new devices and applications over time.

“Our mission at Plume is to help the world’s best internet service providers deliver the best customer experience possible,” said Dan Herscovici, CEO of Plume. “FPT’s commitment to putting the customer experience first aligns perfectly with what Plume does every day for ISPs around the world, and we look forward to helping them deliver a network experience that truly reflects that commitment, powered by wifi-optimisation and AI-informed application prioritisation capabilities to subscribers across Vietnam.”

Today’s households rely on wifi for an ever-growing range of activities, from remote work and online education to high-definition streaming and smart home devices. Delivering consistent, high-performance connectivity across every corner of the home is no longer a nice-to-have; it is essential. By selecting Plume as a technology partner, FPT is taking a proactive step to meet that demand and raise the bar for the subscriber experience in Vietnam.

“At FPT, improving customer experience is always our top priority,” said Le Trung, director at FPT Telecom. “We are a technology pioneer in Vietnam and among the first to widely deploy Wifi 6 and Wifi 7, as well as introduce broadband services of up to 10Gbit/s. Building on this foundation, we continuously collaborate with leading technology partners to further enhance the quality and consistency of in-home wifi, enabling our subscribers to enjoy seamless, best-in-class connectivity for their everyday digital needs.”

The Plume platform on the FPT network delivers several AI-driven wifi optimisation and security benefits to subscribers including:

• Intelligent wifi optimisation that continuously adapts the home network to improve speed, coverage and reliability for every connected device.
• AI-informed application recognition and prioritisation that identify the apps and activities subscribers care most about – such as streaming, video calls and gaming – and ensure they perform at their best.
• More consistent connectivity experience across the home, reducing buffering, lag and the frustrations that come with a poorly performing network.
• In-home security that helps protect every connected device, blocking malicious destinations and supporting capabilities such as intrusion detection, IoT anomaly detection and device quarantine.

Through this partnership, FPT and Plume are working together to set a standard for in-home wifi in Vietnam.

Established in 1997, FPT Telecom (www.fpt.vn) was a pioneer in bringing internet connectivity to Vietnamese citizens and continues to serve millions of households and businesses nationwide. Plume (www.plume.com) created the first managed wifi platform for ISPs in 2016 and is a technology partner for more than 400 ISPs around the world.