Infor is helping Rosen Hotels & Resorts, with seven properties in the Orlando area, implement key back-of-house hospitality technology.

This includes automating critical business functions such as financials, human resources, talent, analytics and workforce management.

As it is an existing Infor customer for budgeting and reporting, this expanded partnership allows Rosen, with its more than 6300 guest rooms and suites and 70,000 square metres of high-tech meeting space, to use cloud-based applications specifically built for the hospitality industry to automate time-consuming processes. By automating critical business functions, Rosen will be able to share better data in real time, create processes that can scale and improve its workforce culture.

“As a modern hotelier, we are always looking for ways to not only improve the guest experience, but also improve workflow for our associates,” said Jim Bina, Rosen director of finance. “This streamlined approach allows us to stay cutting edge, capitalise on critical data and intelligence, and synergise our various departments, therefore increasing efficiency. We are all about relationships here at Rosen and, for us, we felt Infor’s easy-to-use technology and applications will help us continue to be a leader in the hospitality industry while taking operations to the next level.”

By connecting all locations into one common, accessible environment, Rosen can easily track essential activities, trends, and outcomes, thereby increasing visibility, efficiency and profitability.

“By trusting Infor to create a single platform for critical back-office operations, we can provide Rosen with enhanced security, a uniform user experience, ease of on-boarding and more convenience, accuracy and coordination,” said Jason Floyd, general manager of hospitality at Infor. “Infor’s hospitality solutions are built to help hoteliers better manage people and processes. We are excited to partner with the team at Rosen Hotels & Resorts on this exciting new endeavour and digital transformation.”

Over 60,000 organisations in more than 175 countries use New York-based Infor’s 17,000 employees to help achieve their business goals.