California-based facility management specialist Ecotrak is bringing Entouch’s smart building and energy management technology directly into its platform.

Ecotrak Energy is powered by Texas firm Entouch to unify asset data, work orders, IoT telemetry and energy consumption in a single operational layer, so multisite operators can run facilities and energy as one system.

Most multisite operators run separate systems for facilities management and energy management, with no visibility between energy usage and equipment performance. Teams react to failures after they happen, dispatch technicians without diagnostic context and discover energy waste only when the utility bill arrives. Combining Ecotrak Energy with Entouch should eliminate those silos.

With this offering, IoT sensors continuously monitor equipment health and energy consumption across every location. When equipment begins to drift or fail, the platform automatically generates a work order, complete with live telemetry data and routes it to internal teams or dispatches it directly to a service provider. Technicians arrive knowing what’s wrong before they open the panel, driving faster resolution, fewer truck rolls and higher first-time fix rates.

“Facilities and energy have lived in separate systems for too long, and operators have paid for that disconnect in emergency repairs, wasted energy and shortened asset life,” said Daniel Castleman, vice president at Ecotrak. “With Ecotrak Energy powered by Entouch, your buildings can finally think, act and optimise as one system. This isn’t an integration, it’s a new way to run buildings.”

IoT-driven work orders are triggered automatically from real-time equipment behaviour, enriched with telemetry data and routed intelligently to internal teams or service providers. Energy consumption is visible at the location, asset and device level, overlaid with work orders, alerts and performance trends, so operators can connect energy spend directly to equipment issues and identify waste instantly.

Machine-learning models combine maintenance history with live IoT data to detect anomalies and identify failing equipment before it breaks and schedule non-emergency dispatch during normal business hours to reduce overtime and after-hours surcharges.

IoT alerts and facilities alerts flow into a single notification centre shared across internal teams and vendors, so nothing gets missed. Operators choose the asset groups to track with IoT, configure alerts and manage work order automation in minutes, making it scalable across multi-site portfolios. Entouch (entouchcontrols.com) technology manages energy across more than 20,000 buildings for multisite operators in retail, restaurant, hospitality, banking, entertainment, fitness, healthcare and senior living. Ecotrak Energy powered by Entouch is available for all Ecotrak (ecotrak.com) customers, with location energy overviews, IoT-triggered work orders, asset-level telemetry, unified alerts and predictive diagnostics.