Texas-based technology service provider Enseo has introduced the EnseoConnect mobile remote that hotel guests can use to navigate the TV and control smart devices in their room using their smartphone or tablet.
 
EnseoConnect was designed by Enseo’s sister company Catapult Technologies and is part of Catapult’s cloud-based platform providing hardware, software and middleware for enterprise markets.
 
“Enseo has put all of our engineering and inventing into redefining the guest experience with touchless technologies,” said Vanessa Ogle, CEO and founder of Enseo Holdings. “The ability to use your own phone to control the TV and room around you will bring comfort and confidence for guests while traveling.”
 
Picture a guest walking into a hotel with the TV turned on and a welcome message displayed. Instead of touching the remote control in the room, the guest scans the QR code on the welcome message to begin the connected experience. The phone is now connected to the TV as well as any other IoT devices within the room such as lights or thermostat. There are no permissions, no passwords, no new wireless networks to join and, most importantly, no touching other devices in the room.
 
Once connected, the guest can browse through the channel guide, select a show, control volume and anything else a remote control can do. The guest can also select streaming services to watch on the TV and securely login to a user account using the phone’s native keyboard.
 
When EnseoConnect is combined with the firm’s Fido IoT room control, guests can control the lights, thermostats, curtains and more, which eliminates the need to touch multiple items within the guest room. In addition, it provides the ability for a hotel to share details of their cleaning and sanitisation process with guests.
 
EnseoConnect runs on the Enseo enterprise cloud by Catapult Technologies, which allows guests to use it on any internet connection, including wifi networks or the guest’s own cellular connection to maintain a reliable connection anywhere, even outside the hotel room.
 
As an example, a guest returning from a day at the beach can use it to adjust the thermostat, power the TV on, change the channel to their preferred network, and adjust the lights all as they are on the way back to the hotel.