Japanese IoT company Soracom has made its professional services available in North America, offering start-ups and enterprises direct access to its expertise across software and middleware development, connectivity design, billing platform integration, and cloud infrastructure.

Soracom’s professional services have supported users in Japan since 2019, drawing on experience across the lifecycle of IoT deployments.

As IoT programmes grow in complexity, organisations face mounting pressure to accelerate time to market with limited internal resources while maintaining the reliability, scalability and lifecycle management that production-grade systems demand. Soracom understands these problems and can now help North American customers move from proof of concept to million-scale production faster and operate with greater efficiency across global IoT deployments.

The professional services engagements apply leading practices across the full IoT stack, from device integration and firmware through connectivity management, billing platform integration, data pipeline architecture, cloud application integration and AI-driven automation, with Soracom’s programmable platform as the backbone. The team advises across industries including smart energy, fleet and logistics, retail and point of sale, healthcare devices, and video analytics.

“Soracom professional services have helped customers bring connected experiences to market at the scale of more than one million devices,” said Kenta Yasukawa, CTO of Soracom. “That required working alongside each customer through every stage, from architecture through production. We are proud to bring that same depth of partnership to customers in North America as they make things happen in IoT across the globe.”

Brian Murphy, founder of Murphy Tech Consulting Group, added: “Soracom’s data platform and professional services team have been a force multiplier for my consulting practice. Their connectivity and device management capabilities let my clients move from prototype to production-grade IoT deployments in a fraction of the time it would otherwise take. The combination of a robust data product with responsive, knowledgeable support is rare in this space, and it’s made a measurable difference in how quickly we bring FDA-regulated and commercial IoT to market.”

Soracom’s approach to professional services aligns with the company’s track record of delivering production-ready integrations with emerging technologies, from cloud-native infrastructure to AI. Soracom Flux, the platform’s AI and genAI workflow automation layer, helps users build intelligent, event-driven applications directly on top of connectivity data, a capability Soracom professional services teams apply in production deployments today. Soracom Query brings natural-language analytics to IoT operations, allowing engineering and operations teams to interrogate device behaviour, connectivity performance and billing data with no technical experience required.

Professional services engagements are now available in North America for new deployments, architecture reviews of existing deployments and ongoing deployment management support across global operations. Engagements are scoped to need, from focused architecture workshops to end-to-end programme support.

Founded in 2014, Soracom (soracom.io) is a cloud-native IoT platform providing cellular and satellite connectivity, cloud integration, and AI services across 180 countries and territories. The platform connects devices to AWS, Azure and Google Cloud and spans SIM-level connectivity to application-layer intelligence, with AI capabilities including natural-language IoT analytics and AI-driven workflow automation.