Czech firm Neeco is using Hong Kong telco PCCW’s Console Connect IoT offering to provide greater coverage and more reliable IoT mobile connectivity for clients in Asia Pacific.

Neeco’s IoT products require consistent and reliable internet connectivity that crosses multinational borders. PCCW will provide Neeco with international mobile 3G and 4G LTE SIM cards for use with all of Neeco’s ICT services in the Asia Pacific region. These mobile connections will also serve as a backup at sites in areas where fixed-line connectivity is unreliable.

“Collaborating with Neeco will open up a range of benefits for our clients in the Asia Pacific region,” said Craig Price, senior vice president at PCCW Global. “Their innovative and integrated ICT services will complement our wide-reaching mobile coverage, allowing both parties to offer even more effective solutions to our clients.”

The collaboration will have an immediate impact on Neeco’s popular out-of-band management products, which are in high demand as site visits by field engineers become more difficult and expensive. The technology uses M2M communication to allow support engineers to diagnose and fix network issues remotely, even if the affected network is effectively down.

Neeco’s IoT innovations also enable companies to track and monitor assets, and increase the safety and efficiency of their delivery. The mobile backup connections made possible by the implementation of PCCW’s global SIM cards will represent a network upgrade for clients who have previously had to rely exclusively on fixed-line internet connectivity.

In addition, Neeco’s pay-as-you-go model allows clients to pay only when the mobile backup connections are required, without the threat of being disconnected from the network due to a lack of activity.

Console Connect lets Neeco provide its clients with real-time activation and deactivation of devices, service configuration and traffic monitoring with end-to-end control and visibility across their global IoT assets. It should simplify the ordering of Neeco’s services, as well as the deployment and change management of Neeco’s entire global IoT network.

“The combination of PCCW Global’s 3G and 4G LTE SIM cards and Neeco’s IoT applications makes the perfect package for customers searching for robust solutions,” said David Patek, CEO of Neeco. “Working with PCCW Global in the Asia Pacific region is ideal both for us and for our clients, and we will all benefit from this collaboration.”

Petr Opravil, senior architect at Neeco, added: “By remotely managing network devices, our support teams can quickly address network issues and minimise downtimes. With PCCW Global’s comprehensive mobile coverage, we will be able to further elevate our service level agreements far above the industry norms.”

PCCW is an international communications service provider, offering mobility, voice and data to multinational enterprises, telecommunications partners, and cloud and application service providers. Its coverage combined with local on-the-ground knowledge has helped build global connections linking Africa, the Americas, Asia Pacific, Europe and the Middle East.

Its network supports integrated communications services including connectivity, applications and tailored offerings integrated and orchestrated by the Console Connect on-demand digital software-defined interconnection platform that automates switching and routing of all communications for seamless interconnection.

Neeco is an ICT services provider operating in more than 160 countries. It specialises in supporting businesses from consulting to technical and support services, all the way to fully managed services. Its clients include telecommunications companies Tata Communications, Vodafone and NTT.