GSMA uses blockchain to transform roaming
- June 30, 2021
- Steve Rogerson

The GSMA has brought together six mobile operators – Deutsche Telekom, CK Hutchison, Orange, Telefónica, Verizon and Vodafone – to use blockchain in transforming back-office roaming for 5G and IoT.
Unveiled at this week’s Mobile World Congress in Barcelona, the GSMA eBusiness Network isa private-permissioned industry-wide blockchain network. The first GSMA applications hosted on the network aim to transform the wholesale roaming clearing and settlement process. The network has the potential to support a wide range of operator business requirements.
The move follows almost four years of collaborative research between GSMA and the six operators who were founding members of the Blockchain for Wholesale Roaming (BWR) initiative convened by the GSMA. Together with GSMA, the operators consolidated several proof-of-concept trials using blockchain technology into a minimum viable product. The effort successfully delivered an open-source blockchain that automates the operations of the wholesale roaming settlement process.
This informs the GSMA eBusiness Network and its suite of wholesale roaming service applications. These roaming services have the potential to ensure faster, more transparent, accurate and secure roaming operations for global mobile operators. They will also safeguard underlying processes, including clearing, rating, charging and settlement for improved revenue assurance.
These GSMA services were developed independently of the BWR effort. Characterised by openness and transparency, the roaming services are aligned with BWR’s open-source principles and specifications, particularly realising a multi-party, multi-vendor and ledger-agnostic environment on the GSMA eBusiness Network.
“The combination of increasing international data flows and momentum around 5G and IoT create a natural impetus to overhaul existing wholesale roaming practices,” said Alex Sinclair, CTO of the GSMA. “Harnessing the potential of blockchain to automate processes and mitigate inefficiencies is a crucial step towards strengthening the global mobile ecosystem and enhancing inter-operator connectivity.”
Collaboration has been central to the development of the BWR MVP. During this process, the BWR participants and GSMA focused on technical, governance and functional aspects of the blockchain, along with detailed requirements and architecture definitions, software development and testing.
“The work during the BWR initiative is a testament to the power of industry-wide collaboration despite the challenges of the pandemic,” said a statement from the operators. “It’s an exciting opportunity to create distributed trust between operators and enable the automation of complex business processes. The benefits we identified during development were encouraging: swifter exchanging of information, securing roaming wholesale discount agreements, agreeing transactions and settlement fees built on the immutable features of blockchain was impressive.”
The GSMA eBusiness Network is built on Hyperledger Fabric, a distributed ledger technology. It has the potential to support secure and transparent inter-operator settlements through decentralised applications and facilitate the digital transformation of wholesale roaming by improving operational efficiency, cutting costs and mitigating errors and disputes.
Anticipating the success of the BWR MVP development effort, in December 2020 GSMA selected Mobileum, a provider of analytics-driven technology, as the technology partner to develop a commercial-grade industrywide blockchain network. Now GSMA is working with the operator community and their ecosystem partners to onboard them to the network.
“Legacy wholesale roaming clearing and settlement exchange technology is complex, which is why blockchain technology is ideally suited to this application,” said Sinclair. “Longer-term, this will allow operators to focus all their efforts on improving value and service for subscribers, rather than losing time managing disputes and rectifying errors. Through the GSMA eBusiness Network, operators will have access to a system capable of automating business processes that will become ever more complex as we enter an era of connectivity defined by 5G and IoT.”
The GSMA eBusiness Network and the blockchain-enabled roaming services are the start of a digital transformation journey that will expand to other industry use cases. They lay the groundwork for delivering applications that leverage the full-integrated potential of technologies such as cloud computing, edge computing, quantum computing, artificial intelligence and machine learning. The GSMA says it will work with the participants of the BWR initiative to innovate further.


