Korean Air has deployed the iFlight airline operations platform from IBS Software, an AI-driven company in the travel technology sector, as the mission-critical system to manage its flight operations and crew management.

The airline selected iFlight for its ability to unify operations control, crew planning, crew tracking and training on a single, cloud-native platform. The deployment marks a milestone in Korean Air’s digital transformation, enabling operational resilience, higher crew productivity and satisfaction, and improved decision-making powered by real-time data.

The implementation was phased, with operations control going live first, followed by crew tracking and planning. The platform’s scalability will be further validated through the upcoming integration with Asiana Airlines, where it will support an increase in fleet size, crew volume and route complexity.

Beyond immediate efficiencies, iFlight positions Korean Air to benefit from data centralisation, analytics and AI to drive long-term operational excellence.

“Partnering with Korean Air, one of the world’s most prestigious carriers, to deliver such a complex and mission-critical transformation is a proud moment for IBS Software,” said Ryo Funakoshi, senior vice president at IBS Software. “This is the first full-scope deployment of iFlight covering a global full-service carrier with pilots, cabin crew and aircraft management. It demonstrates the scalability, reliability and innovation that our customers expect as they build the airlines of the future.”

Kenny Chang, executive vice president at Korean Air, added: “This successful deployment is the result of a long, collaborative journey with IBS Software built on trust, innovation and a shared vision. By migrating to the iFlight cloud-native platform, we have unified our operations with a level of agility that matches the scale and complexity of our global network. This transformation not only streamlines our internal processes and empowers our crew but directly supports our mission to provide a seamless travel experience for our passengers.”

Serving the world for more than 55 years, Korean Air (www.koreanair.com) is one of the world’s top 20 airlines, carrying more than 25 million passengers in 2025. With its global hub at Incheon International Airport, the airline serves 116 cities in 39 countries on five continents with a fleet of 165 aircraft and 20,000 employees.

IBS Software (www.ibsplc.com) is based in India and operates from 17 offices across the world.