Health logistics software supplier Rainbow Health has extended its Rainbow Care platform to incorporate increased features for hospital-at-home healthcare programmes. The extended services will offer improved care coordination via Rainbow Health’s platform and have been designed to address the logistical challenges that hospital-at-home programmes are facing.

In April 2021 around 56 Health Systems were operating hospital-at-home programmes at 127 Hospitals across 29 States; in September 2021, there were around 71 Health Systems operational at 163 Hospitals across 33 states. Rainbow Care’s platform manages patient eligibility, dispatch visit scheduling, telemedicine and monitoring vital signs through RPM devices. In addition, the solution provides extended integration of ancillary services for both virtual and in-home to support new care pathways. Rainbow Health’s platform has helped coordinate care in over 1400+ at-home visits in the last few months, covering over 1200+ homebound patients.

Rainbow services include: dispatching nurses, paramedic and other clinical disciplines for at-home visits. The Rainbow Care platform helps organisations in dispatching care team members for at-home visits. The bird’s eye map view allows them to see real time-visibility and track the status of care teams members.

The RPM feature with Rainbow Care allows any RPM vendor to connect. Organisations can choose their own RPM vendor or from Rainbow Care’s network.

The system can also facilitate at-home durable medical equipment (DME), lab testing, and diagnostic orders. The platform’s marketplace allows users to choose vendor partners based on the fastest ETA and/ or cost efficiency to meet each patient’s needs. The results of any lab tests is sent directly to the patient’s doctors who continue the care plan as normal by conveying the results to the patient. 

The platform also improves collaboration in real time by reducing communication gaps that can occur when multiple care teams are involved in hospital-at-home operations. It includes at-home assessments that analyse social determinants data and suggest evidence-based interventions to caregivers and homecare services partners.

“Home is the heart of each patient’s life, where they are the most comfortable and feel the safest. Patients should be the heart of healthcare delivery programmes,” said Shailendra Sinhasane, CEO of Rainbow Health. “Innovative programmes introduced by the Centres for Medicare & Medicaid Services, such as the Acute Hospital Care at Home programme, have led many health systems and hospitals to implement hospital-at-home programmes and bring care into patients’ homes.”

Sinhasane added: “What sets Rainbow Health apart from other solutions in the market is our unified care coordination and unparalleled logistics services.” 

“Rainbow Care looks forward to continuing innovating and bringing expanded capabilities to the market for home-based care delivery,” Sinhasane said. “As CMS and related healthcare regulations are updated, we will continue to expand to meet the growing needs of hospital-at-home programmes.”