Florida-based Hellocare, an AI-assisted virtual care delivery platform, is working with Mayo Clinic to develop a more proactive approach to healthcare, potentially reducing hospitalisations and severity of illness, and improving patient quality of life.

Mayo Clinic is investing in the company to expand its previously announced $47m growth round.

Deployed across more than 70 health systems, Hellocare’s unified AI platform helps hospitals deliver AI-assisted services such as ambient documentation, digital whiteboards, patient engagement and hospital-at-home services, all through an integrated, enterprise-grade product.

This capability is designed to aid providers in early detection, reduce clinician workload, and support safer and more proactive inpatient care.

“Collaborating with Mayo Clinic – the number one hospital in the world – on ambient clinical intelligence allows us to push the boundaries of what’s possible with AI, resulting in smarter, safer and more responsive care at scale,” said Labinot Bytyqi, CEO of Hellocare.

Kent Thielen, CEO of Mayo Clinic (www.mayoclinic.org) in Florida, added: “At Mayo Clinic in Florida, our mission is to combine world-class care with innovation that anticipates and solves tomorrow’s healthcare challenges. Innovative technology is playing a key role in our new hospital expansion, enabling smarter, more connected care environments that enhance both the patient and staff experience.”

Various organisations are deploying Hellocare’s platform across their systems to improve outcomes, reduce clinician burnout and modernise care delivery.

“Our recent hospital expansion is more than just adding beds, it’s about reimagining the patient and clinician experience,” said Michael Maniaci, professor of medicine at Mayo Clinic College of Medicine & Science (college.mayo.edu). “By integrating advanced technologies like ambient clinical intelligence and digital engagement tools, we’ve created a care environment where patients are more connected and clinicians can focus more on personalised care.”

Headquartered in Clearwater, Florida, Hellocare (hellocare.ai) is a provider of AI-assisted virtual care, supports more than 70 health systems across the USA and is rapidly expanding globally.