South Korean firm LG has introduced an autonomous door-type service robot designed to provide safe delivery services in healthcare settings.

The latest version of the Cloi ServeBot (model LDLIM31) has a four-door design with ample interior storage space. It can perform simple and repetitive delivery tasks to reduce the burden on busy staff.

“Our newest service robot brings a new level of functionality and flexibility to the hospitality and healthcare channels,” said Mike Kosla, senior vice president of LG Business in the USA. “Featuring advanced platform technologies that include AI, communications and control, the new Cloi ServeBot is going to help our hospitality and healthcare customers streamline their operations. The introduction of a door-type service robot reinforces our commitment to constantly innovate in ways that bring meaningful new benefits to our customers.”

Introduced at last month’s Hitec (www.hitec.org) hospitality technology trade show in North Carolina, the robot (www.lg.com/us/business/cloi-servebot/lg-ldltr30) has four internal compartments, each capable of holding items weighing up to 30kg. It can make multiple deliveries or collections. Its secure cargo space can comfortably accommodate as many as 32 standard-sized, 340g coffee cups, while its shelving can be adjusted according to item or load size.

The robot offers expanded operational coverage due to its ability to use elevators to move between floors. Six wheels with independent suspension provide stability, enabling it to transport beverages over uneven surfaces without any significant spillage.

For user convenience, the doors can be set to open or close automatically during operation. It can even tell when a delivery has been completed, as camera sensors built into its internal compartments detect when items have been removed. Thanks to an AI algorithm, the model can safely navigate around obstacles, determine the optimal route to its destination, and communicate with up to 20 other ServeBots to increase efficiency and avoid potential collisions.

A front-facing 25.6cm display serves as a mobile advertising platform. Users can upload content for display via the LG Cloi Cloud Station or CMS mobile app. Furthermore, it can escort people to a given destination and provide voice guidance for sight-impaired users. Additionally, users can monitor the robot’s status in real time using the Cloud Station, which also offers convenient paging and scheduling functions.

LG Electronics’ US business division (www.LGSolutions.com) serves commercial customers in the US lodging and hospitality, digital signage, systems integration, healthcare, education, government and industrial markets. Based in Illinois, it delivers business-to-business technology and is part of LG Electronics USA in New Jersey, the North American subsidiary of LG Electronics in South Korea.