WVU Health System, the clinical and academic health enterprise of West Virginia University, has selected Hellocare.ai for an enterprise-wide deployment of AI-assisted intelligent ward technology across all 25 of its hospitals.

The partnership will bring Hellocare.ai’s integrated platform to more than 3000 beds across West Virginia, Ohio, Pennsylvania and Maryland. Each bed will see core virtual care delivery capabilities, including AI-assisted virtual nursing, virtual rounding and telehealth, and AI-assisted virtual sitting. Select hospitals will also implement additional intelligent hospital room modules such as digital whiteboards, door signs and patient infotainment, all integrated with Epic (www.epic.com) electronic health records.

“This enterprise deployment reflects our commitment to leveraging advanced technology to improve care delivery, patient safety and operational efficiency across our system,” said Jim Venturella, CIO of WVU Health System. “Hellocare.ai’s platform integrates seamlessly with Epic and aligns with our long-term strategy to create connected, intelligent care environments.”

Farhan Ahmed, CTO of WVU Health System, added: “Deploying a standardised, AI-enabled infrastructure across all 25 hospitals ensures we are building for scale. The ability to support virtual nursing, patient observation, digital communication and NICU family engagement within one unified platform positions us strongly for the future of care delivery.”

From a clinical perspective, Melanie Heuston, CNE of WVU Health System, emphasised the nursing impact: “AI-assisted virtual care will support our bedside teams by enhancing patient safety, improving communication and enabling more efficient workflows. This initiative strengthens our ability to deliver high-quality, patient-centred care across every hospital in our system.”

Hellocare.ai’s platform transforms inpatient rooms into intelligent hospital rooms by combining AI models, secure video collaboration, real-time communication tools and clinical workflow integrations. This supports fall prevention, virtual rounding, remote consults, enhanced family engagement and streamlined communication between care teams and patients.

“We are honoured that WVU Health System has selected Hellocare.ai as its enterprise platform for intelligent hospital rooms and AI-assisted care delivery,” said Labinot Bytyqi, CEO of Hellocare.ai. “This partnership demonstrates a shared vision to scale virtual care, enhance patient safety and empower clinical teams through technology that is deeply integrated, intelligent and built for enterprise deployment.”

WVU Health System (health.wvu.edu) is the clinical and academic health enterprise of West Virginia University and stands as the state’s largest health system and private employer. Founded in 1996 to unify academic medicine, clinical care and community health initiatives, WVU Health has grown into a regional powerhouse with 25 hospitals across West Virginia, Ohio, Pennsylvania, and Maryland.

Hellocare.ai is a provider of AI assisted virtual care. Headquartered in Clearwater, Florida, the company supports more than 100 health systems across the USA and is rapidly expanding globally.