OpenAI has selected Maryland-based B.Well to provide ChatGPT Health users with secure connectivity for their medical records, enabling more personalised health AI interactions.

Through this collaboration, users can explicitly authorise access within ChatGPT to connect securely their health data and medical records from US healthcare providers. This enables health-related conversations in ChatGPT Health (openai.com/index/introducing-chatgpt-health/) to be grounded in a user’s own longitudinal health information, delivering more relevant, context-aware insights.

The integration is designed to put consumers in charge of where and how they can safely and securely access their health information.

“One of the most common and meaningful ways people use ChatGPT today is for health and wellness information,” said Ashley Alexander, vice president at OpenAI. “By working with trusted brands like B.Well, we’re able to make the user experience even more useful and personalised.”

B.Well operates a highly connected health data network designed to support consumer-mediated access to live clinical data across more than 2.2 million providers and 320 health plans, labs and other sources. Built on FHIR-based APIs and healthcare exchange frameworks, the network maintains strict controls around identity verification, consent management, data security and auditability.

“We know patients are already using ChatGPT for health information and advice,” said Kristen Valdes, CEO of B.Well. “Allowing patients to securely and privately integrate their own health data will make those interactions much more contextually relevant and accurate. B.Well was built to make healthcare simpler for consumers and their families. We’re excited that this collaboration meets consumers where they are – talking to ChatGPT – and brings more personalised interactions so they can better engage in their health and well-being.”

OpenAI is leveraging B.Well’s SDK for Health AI to activate this connectivity and accelerate the delivery of AI-driven health experiences.

The SDK transforms connected health data into clean, aggregated, AI-optimised inputs for large language model (LLM) applications, enabling organisations to deploy and scale AI-driven health experiences in weeks rather than months or years. The SDK supports secure use of structured and unstructured clinical data, including patient summaries, lab and vital trends, clinical notes such as progress notes and discharge summaries, diagnostic interpretations, care plans, and coverage information. It optimises data delivery for performance, cost efficiency and fast response times. This approach allows AI systems to generate answers in seconds, even when working with years of longitudinal patient records.

“Today, AI is only able to work across a small part of the patient record,” said Imran Qureshi, chief AI and technology officer at B.Well (www.icanbwell.com). “The B.Well Health SDK for AI finally enables AI to work across the full patient record, spanning multiple EMRs and with complete access to both structured data and unstructured data.”

The work with OpenAI (openai.com) reflects a broader industry shift towards B2B health infrastructure models where AI and consumer platforms rely on proven interoperability networks rather than building healthcare connectivity from scratch. By leveraging B.Well’s existing network, OpenAI can accelerate development while aligning with US healthcare data standards and privacy regulations.