Healthcare recruiter Incredible Health has launched two AI voice agents to transform healthcare professional recruitment. Gale and Lyn are two separate AI agents, one designed to support healthcare professionals while the second supports healthcare organisations.

The AI agents have been developed in collaboration with Johns Hopkins, NYPresbyterian, Baylor Scott & White Health, and Sutter Health. They have been trained on millions of healthcare worker hiring interactions.

Gale is intended as a lifelong career partner. It guides healthcare workers to their ideal roles by helping them refine their resumes, prepare for interviews, and find opportunities they may not have otherwise considered.

Gale is trained on data from millions of real career paths on the Incredible Health marketplace. It understands the nuances between specialties and care settings, such as med-surg, ICU, and ambulatory care. Designed to make the job search process less arduous and isolating, over 90% of nurses using Gale have given it positive reviews and state they would recommend it to peers.

Healthcare workers can prepare for job interviews practice with the Gale AI voice agent, which asks real-world clinical questions based on their resumes and specialties. Gale then shares tailored feedback after each response and generates an overall scorecard, highlighting strengths and areas for improvement.

When healthcare workers upload their resume, Gale will extract licenses, clinical roles, hospital types, and specialties. It then fills in missing information with smart suggestions. This helps healthcare workers make a strong impression when engaging with potential employers.

Gale is designed to transform healthcare work history into a polished, professional resume in minutes. Each healthcare worker receives AI-generated descriptions tailored to their specialty, whether they’re a labour and delivery nurse or a surgical technician.

Lyn is an AI copilot designed for healthcare employers. An AI voice interview agent, Lyn helps employers amplify their brand and reach by engaging candidates with personalised outreach, conducting interviews, and selling an employer’s key advantages to top candidates.

It has been designed to streamline manual workflows and reduce bottlenecks in the recruitment process. Lyn enables healthcare employers to interview hundreds of candidates in days, not weeks, working around the clock and unaffected by scheduling delays. It helps healthcare organisations reach out to top candidates with personalised messaging, leading to a 20% increase in nurses agreeing to interview.

After each interview, Lyn generates an easy-to-scan interview summary tailored to each employer’s hiring criteria, allowing them to reduce hours spent on screening and cut their average time-to-hire rates.

“Healthcare professionals dedicate themselves to caring for others every day, and they deserve a career partner that takes care of them,” said Iman Abuzeid, M.D., co-founder and CEO of Incredible Health. “As the first healthcare career marketplace to introduce AI in December 2023, we are excited to build on our existing capabilities with AI agents Gale and Lyn, which empower both healthcare workers and employers to navigate hiring with increased speed, personalisation, and clarity.”